Shipping Policy
All orders are dispatched via a courier service requiring a signature upon receipt regardless of the order value. Orders may be shipped in several packages. Currently, GreenPan UK only ships to Mainland UK and Northern Ireland. We are pleased to offer the following delivery options:
FREE SHIPPING
We are pleased to offer free shipping on all orders of £100 or more.
STANDARD SHIPPING - £5.00
We will aim to deliver your item within 2-4 working days. However, delivery times could be longer dependant on stock availability. We will always endeavour to keep you informed where this is the case.
CAN I SHIP INTERNATIONALLY?
Currently, we are only able to ship to Mainland UK and Northern Irish addresses.
WHAT IS YOUR RETURNS POLICY?
We operate a subsidised returns policy and partner with Collect Plus to ensure that you have access to a premium, tracked courier service that will get your returned items back to us next day in most cases thereby enabling us to get you your money back into your account with minimal delay. All you pay is one low, flat-rate for any parcel you ship back to us using any of Collect Plus’s 10,000+ strong network of drop off locations.
ARE MY RETURNS TRACKED AND INSURED?
Yes they are, we only operate a tracked service and this gives you peace of mind that your returns parcel will get back to us quickly and safely.