All orders are dispatched via a courier service requiring a signature upon receipt regardless of the order value. Orders may be shipped in several packages. Currently, GreenPan UK only ships to Mainland UK and Northern Ireland. We are pleased to offer the following delivery options:

FREE SHIPPING

We are pleased to offer free shipping on all orders of £50 or more.

STANDARD SHIPPING - £5.00

We will aim to deliver your item within 2-4 working days. However, delivery times could be longer dependant on stock availability. We will always endeavour to keep you informed where this is the case.

EXPRESS SHIPPING (NEXT WORKING DAY) - £6.50

We will aim to deliver your item next working day (excluding Bank Holidays). Delivery times could be longer dependant on stock availability. Express shipping is sent using DPD. Please ensure you place your order before 1pm if you wish to receive your goods via our Express/Next Working Day service. Please note, this service does not operate during the weekend. Please also note that some postcodes are not covered by our Express Delivery service. These are:

• AB36, AB37 & AB38
• AB55 & AB56
• FK17 to FK99
• HS1 to HS99
• IV1 to IV99
• KA27 & KA28
• KW1 to KW99
• PA20 to PA99
• PH15 to PH99
• ZE1 to ZE99
• BT1 to BT29

CAN I SHIP INTERNATIONALLY?

Currently, we are only able to ship to Mainland UK and Northern Irish addresses.

WHAT IS YOUR RETURNS POLICY?

We operate a subsidised returns policy and partner with Collect Plus to ensure that you have access to a premium, tracked courier service that will get your returned items back to us next day in most cases thereby enabling us to get you your money back into your account with minimal delay. All you pay is one low, flat-rate for any parcel you ship back to us using any of Collect Plus’s 10,000+ strong network of drop off locations.

ARE MY RETURNS TRACKED AND INSURED?

Yes they are, we only operate a tracked service and this gives you peace of mind that your returns parcel will get back to us quickly and safely.